Frequently asked questions

Looking for something specific? Check the answers below.

• What is the Kadonation gift voucher and how does it work?

  When you buy a Kadonation gift voucher, you determine the voucher value you want to give to the recipient. The recipient can redeem their voucher on our website and spend this voucher value on any of our partners’ webshops or in their physical stores (if they support it). The recipient can spend with multiple partners and chooses how much they want to spend per partner. The voucher is valid for three years, so they don’t have to spend it all at once.

• Can I combine multiple vouchers in one order?

  Yes, just choose a value and quantity and add it to your cart. You can then choose a different value and quantity and add it to your cart.
  
  You can also combine digital and physical vouchers, but we don’t recommend it. Normally, digital vouchers are delivered instantly after ordering. However, if you add a physical voucher, the delivery of the digital vouchers is delayed until the physical voucher has been processed (which can take a few hours to a day).

• How much does a voucher cost?

  For a digital voucher you’re only paying the value you want to add.
  
  For a physical voucher we charge € 1,80 per voucher box, as well as € 4,20 for the shipping of the order.

• I want to place a large order, can you help?

  Certainly, send an email to sales@kadonation.com and we’ll help you out!